Last Updated: September 23, 2025
1. Introduction
Slate, LLC (“Slate,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, inquire about our services, or communicate with us by SMS/text messaging (including via 10-digit long code / 10DLC). By providing your information or opting in to receive messages, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following personal information:
- Contact Information: Your name, mobile phone number, email address, and any details you provide through forms or direct communication.
- Message & Interaction Data: Message content, delivery and response status, timestamps, and engagement with links.
- Usage Data: Device type, browser or OS, IP address, and interactions with our website or services.
3. How We Use Your Information
We use your personal information for purposes including:
- Responding to your inquiries and communicating with prospective and active clients.
- Coordinating services, scheduling virtual meetings, and providing customer support.
- Sending you important service-related updates.
- Marketing Communications (with consent): If you explicitly opt in, we may also send you promotional or marketing messages about our services. You will always have the ability to opt out.
- Protecting against fraud, misuse, or security threats, and complying with legal obligations.
4. Text Messaging Practices
- Opt-In & Consent: We will only send you text messages after you provide your mobile number and consent (for example, by submitting our inquiry form or checking an opt-in box). For marketing communications, we will clearly describe the type of messages and their frequency before you subscribe.
- Opt-Out: You may opt out of text messages at any time by replying “STOP” or “UNSUBSCRIBE.” After doing so, you will no longer receive messages from us, except as required by law (e.g., confirmations).
- Message Rates: Standard message and data rates may apply based on your carrier.
5. Sharing of Information
- No Sale of Data: We will not sell, rent, or share your mobile number, consent, or opt-in information with third parties for their marketing purposes.
- Service Providers: We may share your data with vendors who deliver messages, host our systems, or provide analytics. These providers may not use your information for their own marketing.
- Legal Requirements: We may disclose information when required to comply with law or protect the rights, property, or safety of Slate, our users, or others.
6. Data Security & Retention
We implement safeguards including encryption, access controls, and secure storage to protect your information. We retain your information only as long as necessary to provide our services or as required by law.
7. Your Rights
You may request to access, correct, update, or delete your personal information at any time by contacting us at the information below.
8. Policy Updates
We may update this Privacy Policy periodically. When changes are made, we will revise the “Effective Date” above. Continued use of our services after updates indicates acceptance of the revised policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your data rights, please contact us at:
Slate LLC
6339 Charlotte Pike, Unit #A234
Nashville, Tennessee 37209
Email: hello@slate.digital
